Privacy Policy

Last updated: September 2026

ZymZone ("we", "us") provides gym management software that helps gym owners manage members, payments and subscriptions. This page explains what data we collect through the website and app, and how we use it.

1. Information We Collect

When you register a gym account, we collect:

• Your name, gym name, email address, phone number and password (stored securely, never in plain text)

When you (a gym owner) add members to manage your gym, the following is stored on your account:

• Member name, gender, phone, email, address, batch, join and expiry dates
• Plan, fee, payment amounts, due amounts and payment status
• Payment records you log (amount, payment mode such as cash/UPI/bank, and date) — we do not process card payments or store any card/bank details, since all payments happen outside the app and are simply recorded by you

If you use the Contact Us form, we collect your name, email, phone (optional) and message.

We also automatically log your IP address for login security (to detect and block repeated failed login attempts) and use a session cookie to keep you logged in.

2. How We Use This Information

• To provide the core service — member management, dues tracking, payment records and reports
• To manage and activate your subscription on the platform
• To respond to messages sent through the Contact Us form
• To keep admin access secure (tracking failed login attempts)

3. Data Storage & Security

Your data is stored in a secured database. Passwords are hashed and cannot be viewed by us in plain text. Each gym account can only see and manage its own members' data — one gym cannot see another gym's data.

4. Sharing of Information

We do not sell or share your data with third parties for advertising or marketing. Contact form submissions are emailed to our support inbox using our email provider, solely so we can respond to you. If you click a WhatsApp button on the site, you leave our website and continue the conversation on WhatsApp, which has its own privacy policy.

5. Cookies

We use only the essential session cookie required to keep you logged in. We do not currently use third-party advertising or analytics tracking cookies.

6. Data Retention & Your Rights

We retain your data as long as your account is active. You can request access to, correction of, or deletion of your data at any time by contacting us using the details below.

7. Changes to This Policy

We may update this page as the product changes. Please check back from time to time.

8. Contact Us

Questions about this policy? Reach us at hatif.trrev@gmail.com or +91 79922 57695.